general terms and conditions
Reiki-me General Terms and Conditions
* Once a service is booked, the client confirms that he/she has read, understood, and accepted the general terms and conditions *
General and Disclaimer
Reiki-me is not a substitute for therapy. If the client has special needs outside the Reiki-me scope of practice, he/she must be open to seeking professional advice.
When booking a Reiki session, clients accept that Reiki is complementary and that they should consult a qualified general practitioner (GP) for any known or suspected medical problems. Any decisions around (dis)continuing any medication or treatment should be made in consultation with a qualified GP or relevant medical expert.
Coaching and Reiki Sessions
Coaching sessions last 45-60 minutes. Reiki sessions last 60-90 minutes including consultation time. Reiki-me reserves the right to refuse or discontinue a session of clients at discretion.
After a Reiki Session
Reiki will balance the energy of the mind and body. After the session, the client should experience a peaceful and relaxing feeling or may experience minor symptoms like headache, sleepiness, feeling of heavy limbs, etc. To recover faster, the client should listen to their body and rest when necessary. Additionally, be aware of arising thoughts or memories, which will help to have a better understanding of their situation. Take your time, listen, be kind, and be patient with yourself. For any questions, please do not hesitate to contact Reiki- me.
The relationship between the coach/practitioner and the client is strictly professional.
In every session, integrate as feasible as possible the following 5 principles: Just for today do not be angry, do not worry, be grateful, do what you need to do, and be kind to others.
Confidentiality and Privacy
Everything you say during your session is confidential.
Your contact details and any notes are kept securely and remain the property of Reiki-me. Any sessions notes will be destroyed 6 months after the last session you attend unless it is a planned break and/or the client authorizes to use them anonymously for research purposes. Your contact details will be kept. If you return after a 6-month break or more, your details will be confirmed to make sure they are up to date before we resume our new sessions.
The electronic records of the clients are confidential and will not be passed to third-party organizations without your specific written request unless required to do so by law.
Rescheduling or Cancellations
When the client makes an appointment, Reiki-me is committed and available on that day and time.
For every service: Cancellation or rescheduling is for free until 24 hours before the appointment. If cancellation or rescheduling is within 24 hours of the scheduled appointment, a €30 fee will be charged. A session can be rescheduled for a maximum of 2 times within 2 months.
Reiki-me encourages the client to be on time. If the client is more than 15 minutes late the appointment can be rescheduled or canceled. If you reschedule or cancel the appointment a fee of €30 will be charged.
Payments are made in advance online using IDEAL, credit card, or PayPal. For the sessions in-person, payments can be made by “pinnen” or by bank transfer using "tikkie" or transfer directly to Reiki-me IBAN NL97 ABNA 0881 0825 03.
Contact Reiki-me to know more about the credit terms offered for each service.
If the client is committed and has delivered all the necessary information for Reiki-me to do the work and the client after the first session realizes the service is not what he/she expected. €75 euros will be charged for the first session and the rest will be refunded.
If Reiki-me decides to refuse or discontinue a session/s the client will also be refunded for the discontinued sessions
If the client overstepped this agreement. If the client misses 2 sessions or twice is more than 15 minutes late. Or He/she is not paying as agreed.
If Reiki-me overstepped this agreement. Reiki-me breach the confidentiality agreement. Reiki-me is not delivering the expected results. Additionally, Reiki-me reserves the right to refuse or discontinue a session of clients at discretion.
Clients under the age of 16 must be accompanied by a parent/guardian. If the parent will receive the session, I recommend to the parents not to bring their children.